It goes without saying that we do not allow anyone to access a customer's systems.

A mail from a new developer is not enough to get a release for service desk, documentation and especially the server infrastructure or other systems.

onboarding

The following information is required:

• Surname

• Mail address

• (Optional) Telephone number

• Role (eg project manager, developer)

• OpenSSH Public Key (access to server infrastructure) - Help for creating and setting up

• List of systems to be released (service desk, server infrastructure, possibly other systems)

If the inquiry is made by a person unknown to us, we request the approval from the project manager / main developer who is known to us and, if necessary, other known persons.

Therefore, to speed up the process, it is useful if the onboarding job is always placed by the project manager / main developer.

offboarding

The following information is required:

• Name of the person

In order to prevent (deliberately generated) damage, we always recommend offboarding if employees or service providers are no longer supported by a project and are not in perspective again.