Guides (Tutorials)

Quickstart

This guide provides supporting information to use the root360 cloud platform.

Manage and block Bad Bots

Bad bots are automated agents that attack websites at the application level. They are crawling the website, creating an unwanted and avoidable load. To avoid this load, we recommend to block these bots.

Create a ticket (qualified notification)

With root360 two ways can be used to create a ticket.

  1. Send an email to service@root360.de. A ticket will be created in our system and an employee will contact you within one hour.

  2. Open in your browser support.root360.cloud, log in and create a ticket via our ticket portal. Here too, an employee will contact you within one hour.

On- /Offboarding of employee or development teams?