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It goes without saying that we do not allow anyone to access a customer's systems.
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The following information is required:
Surname
Mail address
(Optional) Telephone number
Role (eg project manager, developer)
OpenSSH Public Key (access to server infrastructure) - Help for creating and setting up
List of systems to be released (service desk, server infrastructure, possibly other systems)
If the inquiry is made by a person unknown to us, we request the approval from the project manager / main developer who is known to us and, if necessary, other known persons.
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The following information is required:
Name of the person
In order to prevent (deliberately generated) damage, we always recommend offboarding if employees or service providers are no longer supported by a project and are not in perspective again.